Leading Ladies 2016

Mary T. O’Sullivan, MSOL, ATCP, ACC

Owner – Encore Executive and Professional Coaching: A Charm School for Adults

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Are you tongue-tied when faced with uncomfortable situations? Do you get flustered when speaking with strangers? Have you had multiple interviews but no call backs? In-laws coming for the weekend, and you are dreading it? If these awkward and high-pressure situations sound familiar, Mary O’Sullivan’s Charm School for Adults approach can help. She specializes in teaching you the words and actions you need to use to handle challenging circumstances with charm, grace and class.

With a strong background in industry, education and change management, Mary has built a career of guiding others out of troubled waters. “I listen to people’s work, life and relationship challenges and help them sort through what is most important to them,” she says. “Most significantly, I do this by creating scenarios in which I help to dispel a client’s confusion regarding exactly what to say and what to do when under stress. It’s really a charm school for adults!”

A professional and executive coach can help you gain insight into your own behavior. Oftentimes, clients are too close to their problems to see workable solutions. That’s where Mary comes in. “I challenge people’s belief systems to help them make important life decisions,” she says. “This often entails actually rehearsing exact words and actions so that the client is fully prepared to be confident when faced with a potential landmine.”

Work Life Balance
Are you happy at work? That’s a tough question for most of us to answer. Perhaps it’s a promotion or a raise you didn’t get. Or a difficult boss who can not see things as you may. Through hands-on help with her method of practicing what to say and what to do when the going gets tough, Mary helps people shift from frustration in these situations, to achieving a satisfying, more gratifying outcome through repetition of appropriate actions and words.

Are you content in your relationships? Whether it’s dealing with a major life crisis or an intense family dynamic, Mary’s approach can help you stay stable in rough waters. Mary creates a safe and confidential environment where clients express themselves freely and without judgment. “All coaching is conducted in an ethical, empathetic and engaged manner. My goal as an Adult Charm School coach is to create a partnership with each client, so there is sufficient trust in me for the client to accept the behavior changes that I suggest,” she says.

Career in Creative Solutions
Mary’s diverse academic and professional background is rooted in creative problem solving. She started her career as a high school English teacher in upstate New York. After ten years of teaching, Mary became involved in the defense industry, first at General Electric then later at Lockheed Martin. An exciting position at Raytheon brought her to Rhode Island in 2001. A major career shift, Mary thrived in various change management roles for over 20 years. “I was in positions where I was a change agent, moving teams and individuals from the status quo to new ways of thinking,” she explains. With a focus on changing behaviors and creating new habits, her innovative techniques contributed to the growth efforts of the Fortune 500 Company.

A lifelong learner, Mary has a Bachelors in English from Long Island University. She completed her Masters in Organizational Leadership in 2012 at Quinnipiac University, and received a Graduate Certificate in Executive and Professional Coaching from the University of Texas Dallas. Mary also holds a certification from the International Coach Federation (ICF). Mary, who lives in Kingston with her husband, recently opened an office at the Lafayette Mill Complex in North Kingstown.

Due to demand, Mary is expanding into group sessions, where a group of six or fewer clients can support each other and offer recommendations based on their own personal experiences. “Group coaching is a very affordable way to benefit from professional coaching and gain the benefit of others who are also working through tough issues.” Mary offers a variety of special discounts for group members, and the first exploratory session for individuals is always complimentary.

Be it one-on-one or in a group setting, Mary’s Charm School will provide you with actual practice sessions with roleplaying to help you ease high-pressure situations. “The aim is for each client to understand the impact that their words and actions have on their personal and professional lives, and how that influences their relationships,” she explains. “With my help, clients learn to handle demanding situations with poise, self assurance and confidence.”

The Lafayette Mill Complex, 650 Ten Rod Road, Suite 107, North Kingstown
401-742-1965 • www.encoreexecutivecoaching.commosullivan@cox.net